Welcome to “Living!” (hereinafter referred to as the “APP”). We attach great importance to the protection of your personal information and are committed to safeguarding your privacy, security, and legitimate rights and interests. This Privacy Policy will clearly and unambiguously inform you of how we collect, use, store, and protect your personal information in the process of providing you with services, as well as your relevant rights. Please read and fully understand the entire content of this Privacy Policy before downloading, installing, registering or using this App. By using the APP services through the above actions, you are deemed to have fully read, understood, and agreed to our processing of your personal information in accordance with this Privacy Policy. If you do not agree with any content of this Privacy Policy, please stop downloading, installing, registering, and using the App immediately, and uninstall the installed Application.

  1. Scope of application This Privacy Policy applies to all services provided by the APP, including but not limited to core functions such as account registration, daily check-in, sign-in reminder, emergency warning email push, and related auxiliary services. This Privacy Policy does not apply to any external linked services provided by any third party through this APP, and the privacy policy of the third-party service is formulated by itself, and you need to review and judge whether you agree to it.
  2. Personal information we collect and how we collect it We collect your personal information in accordance with the principle of “minimum necessary”, only collecting information necessary to realize the core services of this app, and do not actively collect irrelevant personal information. The specific information and methods collected are as follows:
  3. Emergency contact information: To implement the emergency warning function, you need to proactively fill in the name and valid email address of at least one emergency contact. This information is submitted by you voluntarily to receive early warning emails from this app when you do not sign in on time and do not initiate an extension or exemption application.
  4. Device and log information: In order to ensure the normal operation of the APP and optimize the service experience, the APP will automatically collect some of your device information (including device model, operating system version, and unique device identifier) and usage log information (including login time, sign-in history, and function usage records). This information is automatically generated during the operation of the APP and does not require you to submit it.
  5. Purpose and method of use of personal information The personal information we collect will only be used for the following purposes and will be used in strict accordance with laws and regulations and this Privacy Policy:
  6. Provide core services: ensure that you log in and use the APP normally; Use the emergency contact information you filled in to push early warning emails when you do not sign in on time to achieve security protection functions; Record your sign-in information to provide you with sign-in reminders and check-in history query services.
  7. Optimize service experience: Based on the collected device information and usage logs, analyze your usage habits, troubleshoot APP operation failures, optimize APP function design and operation process, and improve service stability and convenience.
  8. Handling user demands: Use the information related to inquiries and complaints submitted by you to respond to and solve problems encountered in the process of using this APP.
  9. Ensure information security: Identify abnormal login and usage behaviors through device information and login logs, prevent security risks such as account theft and information leakage, and protect your legitimate rights and interests.
  10. Compliance with laws and regulations: Use or disclose your personal information to comply with relevant legal obligations within the scope required by laws and regulations. We will not use your personal information beyond the above agreed purposes, and if we need to use it beyond the above scope, we will obtain your explicit consent.
  11. Storage and protection of personal information
  12. Storage method and period: Your personal information will be stored on our secure servers and protected by technical measures such as encrypted storage and access rights control. We will only store your personal information for the period necessary to achieve the service purposes stipulated in this Privacy Policy: account information and emergency contact information must be continuously stored during the account lifetime; Sign-in records, usage logs and other information will be retained for 180 days after your account is canceled, and will be automatically anonymized after the expiration date. Where laws and regulations provide otherwise, those provisions shall prevail.
  13. Security protection measures: We have established a complete information security management system, equipped with a professional technical protection team, and adopted various security technologies and measures such as data encryption, firewalls, and access control to ensure that your personal information is not illegally accessed, stolen, tampered with, or leaked. At the same time, we strictly limit the scope of personnel who can access personal information, conduct security training and assessment for relevant personnel, and clarify operational authority and responsibility.
  14. Security incident handling: In the event of a security incident such as personal information leakage, tampering, or loss, we will immediately activate an emergency plan, take remedial measures, and report to you and relevant regulatory authorities in a timely manner in accordance with laws and regulations.
  15. Sharing, transfer and disclosure of personal information
  16. Sharing: We will not actively share your personal information with any third party unless (1) we have your explicit consent; (2) In order to realize the core services of this APP, we need to cooperate with third-party service providers (such as email push service providers), but we will strictly require third parties to use your information only within the scope of providing services to us and supervise their information security; (3) Disclosure is required by laws and regulations or required by competent authorities.
  17. Transfer: We will not transfer your personal information to any third party without your explicit consent. If the transfer is required due to special circumstances such as company mergers, divisions, acquisitions, or restructuring, we will notify you in advance and ensure that the transferee continues to comply with the provisions of this Privacy Policy to ensure the security of your information.
  18. Disclosure: We will only disclose your personal information in the following legal circumstances: (1) with your explicit consent; (2) Comply with laws and regulations, and respond to the legal inquiry, freezing, deduction and other requests of the competent authorities; (3) To protect our legitimate rights and interests, the safety of users’ lives and property, or the public interest, disclose within reasonable and necessary scope.
  19. Your personal information rights In accordance with relevant laws and regulations, you have the following rights regarding your personal information, and we will provide you with convenient ways to exercise your rights:
  20. Right to inquire and correct: You can check your account information and emergency contact information through the sliding page of the APP homepage, and you can directly correct the relevant editable information on the page. If you need to inquire or correct other information, you can contact us through the customer service email to apply.
  21. Right to delete: You can delete emergency contact information independently through the function in the APP; If you need to delete other personal information, you can contact us through the customer service email to apply, and we will complete the deletion within a reasonable period of time after verifying your identity (unless otherwise stipulated by laws and regulations).
  22. Account cancellation right: You can submit a cancellation application through the “My-Account Security-Account Cancellation” page in the APP, or contact us through the customer service email to assist in cancellation. After the account is canceled, we will stop providing you with all services and anonymize or delete your personal information according to the storage period agreed in this Privacy Policy.
  23. Right to withdraw consent: You can withdraw your consent to the collection and use of personal information by closing the relevant permissions of the APP or deleting information, but withdrawing your consent may result in the inability to use some core functions normally, and we will not be responsible for any arising therefrom.
  24. Right to complain and suggest: If you believe that our handling of your personal information violates laws and regulations or this Privacy Policy, you can complain to us through our customer service email, and we will reply and deal with it within 15 working days after receiving the complaint.
  25. Description of third-party services Some services of this APP need to be implemented with the help of third-party services, including:
  26. Urgent email push: Send early warning emails to emergency contacts through a third-party email service provider, which only obtains the necessary information to send emails and will not be misused or leaked.
  27. Subscription payment service: Your monthly subscription payment is completed through WeChat Pay, Alipay, Apple ID and other third-party payment platforms, and the third-party payment platform will process your payment information in accordance with its own privacy policy, and this APP will not collect or store your payment account number, password and other sensitive payment information. The privacy policies of third-party service providers are formulated by them and are not related to this app. We will make reasonable efforts to select compliant third-party service providers and monitor their compliance with their information security obligations, but we will not accept any liability for mishandling of information by third-party service providers. We recommend that you review the privacy policies of your third-party service providers for their information processing rules.
  28. Information protection of minors This APP is designed for users aged 8 and above. Among them, minors over 8 years old but under 18 years old shall use this APP with the consent and supervision of their legal guardians; If a minor uses the App without the consent of his or her legal guardian, his or her legal guardian should contact us in time (customer service email: [email protected]), and we will immediately stop providing services and delete relevant personal information after verifying their identity.
  29. Updates and notices of the privacy policy We may revise this Privacy Policy from time to time in accordance with updates to laws and regulations, adjustments to service functions, etc. The revised privacy policy will be published in a prominent position in this app (such as the “My-About-Privacy Policy” page) and will take effect within 7 calendar days after publication without objection. If you have any objections to the revised Privacy Policy, you should stop using the App immediately. By continuing to use this App, you fully read, understand and agree to the revised content.
  30. Contact us If you have any questions, comments or suggestions about this Privacy Policy, or need to exercise your rights related to personal information, you can contact us at: Customer service email: [email protected] We will respond and process your contact information within 15 working days of receiving it.
  31. Effective date Effective date: This APP will take effect after it is listed on the AppStore.